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Clear Lake Bank & Trust

641.357.7121

Coworkers looking at monitors

Fraud Resources

We're committed to helping keep your personal and financial information safe.


Spot a Scam

Think you're getting scammed? Check out the common scams we've seen in the area.  

 

Our Fraud Center

CLB&T works a partner to assist in fraud detection/protection for our customers. If fraud is suspected on your account, you may receive one or more of these notifications:

  • A phone call/voicemail from our partner, Fraud Center. Callers will hear an automated voice and will be transferred to a fraud expert if fraud is suspected. If returning a call to verify your transactions, you will need to contact the number given in the voicemail or Clear Lake Bank & Trust for assistance. 

  • Email notification

  • Text message from short code 96923. 

It is extremely important to respond these messages and notifications promptly. Should you have any questions or need additional assistance, please contact us at 641.357.7121 and ask to speak to with a customer service representative or a personal banker.  

 

Victims of Scams/Identity Theft

Concerned your account has been compromised or your identity has been stolen? Make sure to review our suggestions for getting back on your feet with your finances. 

 

Protect Yourself With Free Services 

As a CLB&T debit card holder, you are automatically eligible for MasterCard debit card benefits to protect yourself and your money. We encourage you to learn more about these services free to our customers.