Credit Score 360 FAQ
















































































































































A credit score is a three-digit number calculated to indicate your creditworthiness. The higher the score, the more creditworthy you are to a lender. A credit score is calculated from the information in your credit report and takes into account whether you have been making on-time payments, your revolving debt use, the length of your payment history, and other such factors. It is important to note that your score does not take your age, income, employment, marital status, or bank account balances into account.

You can learn more about credit scores and scoring models from the Consumer Financial Protection Bureau website: https://www.consumerfinance.gov/ask-cfpb/what-is-a-credit-score-en-315/

VantageScore® was founded by the 3 leading credit reporting agencies – Experian, Equifax, and TransUnion. This credit score model was developed by a representative team of statisticians, analysts, and credit data experts from each of the credit reporting companies, and is used by hundreds of institutions, including credit unions, banks, credit card issuers, and mortgage lenders.

The VantageScore® 3.0, the score that is shown in Credit Score 360, is a newer and more popular version of VantageScore®. It is calculated on a scale of 300-850, with 300 being the lowest and 850 the highest score.

There are five major categories that make up a credit score:

  • 40% Payment History
    • Essentially what lenders want to know is whether or not you’re good about paying your loans on time.
  • 23% Credit Usage
    • Credit usage, also known as credit utilization, is the ratio between the total balance you owe and your total credit limit on your revolving accounts. It is best to keep your credit usage below 30%.
  • 21% Credit Age
    • The age of your oldest account, the age of your newest account, the average age of your accounts, and whether you’ve used an account recently are all factors related to the length of your credit history. In general, the longer your credit history the better.
  • 11% Mix of Credit
    • Your score also takes into consideration how many total accounts you have and what types of credit you have. Your score will likely be higher if you have experience with different kinds of credit, like mortgages and installment student loans and revolving accounts like credit cards.
  • 5% Recent Credit
    • Opening multiple credit accounts in a short period of time could represent a greater risk for lenders - those who see that you have multiple recent inquiries may worry that you are applying to so many places because you are unable to qualify for credit - or because you need money in a pinch.

One of the most important misperceptions about credit scores is what information the VantageScore® model, or any credit scoring model for that matter, is NOT used. The VantageScore® model does not consider: race, color, religion, nationality, sex, marital status, age, salary, occupation, title, employer, employment history, where you live, or where you shop.

Credit reports, also known as credit files, are composed of the credit-related data a credit reporting company has gathered about consumers from different sources. Credit reports include records of mortgage payments, credit card balances, credit card payments, auto loan payments, and credit inquiries. It may also include accounts that have gone into collections, public records, and other information from government sources.

Credit reports include the following about your debt accounts:

  • A list of companies that have given you credit or loans
  • The total amount for each loan or credit limit for each credit card
  • How often you’ve paid your credit or loans on time and the amount you have paid

Credit reports may also include:

  • Companies that, upon receiving a loan application from you, have seen your credit report to evaluate your creditworthiness in the last 2 years
  • Your address(es)
  • Your employers
  • Other details of public record

Federal law mandates a free credit report once a year. However, the credit reporting agencies voluntarily extended a free weekly credit report program permanently. You may receive a copy of your credit report from each of the three national credit reporting agencies — Equifax, Experian, and TransUnion — once a week for free. To obtain your free credit reports visit https://www.annualcreditreport.com or call 1-877-322-8228.

If you are unsure what’s in your credit report, click on “Credit Report” to review all your accounts, payments, and more. Federal law allows you to receive a free credit report once a year. Also, due to recent changes, the credit bureaus – Equifax, Experian, and TransUnion – are permanently extending the free weekly credit report program that started during the pandemic.

The three national credit reporting agencies receive and manage literally billions of pieces of credit use data each year, reported from some 13,000 different sources.

Given the incredible amount of data provided by lenders to the agencies, inaccuracies are likely.

If you find incorrect information in your credit report, contact the company that issued the account or the credit reporting company that issued the report. You can dispute any inaccuracies found on your TransUnion credit report by navigating to the bottom of the Credit Score 360 Credit Report and clicking “dispute”.

For more information visit: http://www.consumerfinance.gov/askcfpb/313/what-should-i-look-for-in-my-credit-report-whatare-a-few-of-the-common-credit-report-errors.html

Your credit report and your credit score are not the same thing. Your credit report contains all the information that a credit reporting agency has gathered about you and your credit history. Credit reporting agencies use your credit report information to calculate your score using a proprietary credit scoring formula. Federal law entitles you to a free copy of your credit report once a year. However, the law does not require credit reporting companies to provide your credit score for free. In addition, the credit reporting agencies have voluntarily extended a free weekly credit report program permanently. This means you may receive a copy of your credit report from each of the three national credit reporting agencies — Equifax, Experian, and TransUnion — once a week for free.

A credit freeze, also known as a security freeze, is a free way to restrict access to your credit report. Adding a freeze means you or anyone else cannot open a new credit account with the freeze in place. You can, however, temporarily remove this freeze at any time if you want to apply for new credit.

It is important to note that a credit freeze does not affect your credit score. And while the freeze is in place, you will still be able to apply for a job, rent an apartment, purchase insurance, and receive pre-screened offers.

How to place a credit freeze?

To place a credit freeze on your credit profile, you must contact each of the three major credit bureaus:

* TransUnion - Phone: (888) 909-8872 / Web: [Credit Freeze | Freeze My Credit](https://www.transunion.com/credit-freeze)

* Equifax - Phone: (888) 298-0045 / Web: [Security Freeze | Freeze or Unfreeze Your Credit Equifax®](https://www.equifax.com/personal/credit-report-services/credit-freeze/)

* Experian - Phone: (888) 397-3742 / Web: [Security Freeze | Experian](https://www.experian.com/freeze/center.html)

How to unfreeze your credit profile?

You must contact the three major credit bureaus to unfreeze your credit profile. Each bureau has a different process, but each will initially provide you with a PIN to unfreeze your profile.

Any institution that lends money – credit unions, banks, credit card companies, financing companies, and mortgage lenders, just to name a few – can use a credit score to help them assess whether you meet their lending criteria. These institutions are likely to use your credit score along with other information unrelated to the credit score that they have obtained directly from you, such as whether you’re working, your work history, your income, and your planned down payment. In general, borrowers with higher scores can get more credit, and at more competitive rates.

Lenders aren’t the only ones who may use your credit score. Insurance carriers can use credit scores to help predict losses and to accurately price homeowners and automobile insurance policies.

No, a credit score is just one part of a number of factors that lenders examine in their lending criteria. Among the criteria, beyond credit scores that a lender may consider are:

  • The Loan to Value Ratio
  • Your income
  • Your current employment, and history

There are several ways to improve your credit score. But it’s much more important to focus on improving what’s in your credit report rather than obsessing over your credit score. Here is some general advice:

  • Pay your bills on time. How promptly you pay your bills has the strongest influence on your credit score.
  • Apply for credit only when you need it. Do not open too many accounts too frequently. And avoid opening multiple accounts within a short time span.
  • Keep your outstanding balances low. A good rule of thumb? Keep balances below 30 percent of the credit limit on each of your revolving accounts.
  • Reduce your total debt. It is not necessarily bad to owe some money. But it is not good to owe too much money. Consider paying down some of your outstanding loans.
  • Build up a credit history. Maintaining a timely payment history for a mix of accounts (e.g. credit cards, auto, mortgage) over a longer period can improve your score.

You will not build a solid credit score any faster by carrying a balance than you would if you paid your credit card balance in full each month.

The speed at which you build a credit score is largely based on the age of a credit card account, not whether or not you carry a balance. A credit card opened 12 months ago is a one-year-old credit card, regardless of your payoff or balance rollover practices. Additionally, carrying a balance on a credit card each month means you’ll incur interest charges.

The best way to build a solid credit score is to manage all of your accounts properly. Best practices include paying all of your credit obligations on time every month, applying for credit only when needed, and keeping balances on credit cards as low as you possibly can if you cannot pay them in full each month.

The credit obligation associated with a charge card is similar to, but not the same as, a credit card obligation. As such, there are subtle differences in how they’re considered by credit scores.

A charge card is different than a credit card in that the balance is due in full each month, while credit card balances can be carried, or "revolved," month to month. Charge cards do not have published credit limits, whereas credit cards do.

Charge card accounts factor into credit scores, but they are not used by the VantageScore® credit scoring model for calculating various "balance to credit limit" measurements, because of the lack of a credit limit.


Closing credit cards does nothing to improve your credit scores and, in fact, can backfire and leave you with lower scores.

When you close a credit card account, you lose the value of that card’s credit limit in the credit usage calculation. The credit limit is an important component when determining a consumer’s balance to credit limit or the “credit usage” ratio. This ratio rewards consumers who have low credit card balances relative to their credit limits.

If you close credit cards, especially those with large credit limits, you will likely cause your credit usage ratio to go up (if you carry balances). This can cause your score to go down, and down considerably in some extreme instances.

Additionally, if you close credit card accounts the credit bureaus will eventually remove them from your credit reports. Even though it can take years for an account to be removed from your credit reports, once it is gone you will get no benefit from your responsible management of that account.

It’s not the number of loans that generates a good score – it’s how current a borrower keeps them and many other factors such as credit utilization, and the age of loan accounts. In other words, your score can be impacted positively by taking out only a certain number of sensible loans and keeping them in good standing without missing payments.

Credit reports are a reflection of an individual’s credit activity. Accordingly, there are potentially countless scenarios where the number of credit cards owned may impact your credit score. Prudent handling of your personal finances is the best way to manage debts. Therefore, it is generally a good idea to have a limited number of credit cards for long periods of time that have low balances and are kept in good standing.

The balance of an account has no influence over the speed at which you will build or re-build your credit reports or credit scores. A credit card with a $5,000 balance ages just as quickly as a credit card with a $0 balance. Further, even if you pay your balance in full each month there’s no guarantee that the account will show up on your credit reports with a $0 balance. Credit card issuers report your statement balance to credit reporting agencies. That means even if you pay your balance in full any subsequent use of the card is going to result in a statement balance greater than $0.

One of the most effective ways to build or rebuild your credit is by responsibly managing the accounts that you currently have, or open in the future. Maintaining low balances on credit cards and never missing a payment will lead to better credit scores. However, that certainly doesn’t mean you have to live a debt-free life in order to have solid credit. In fact, credit scoring models reward you for a track record of positive credit experience.

While it is possible for your credit scores to go down as a result of closing a credit card account, it’s not definite. The reason your scores could go down would be due to the loss of the credit limit of the newly closed card in your debt-to-credit limit ratio measurements. If you are carrying debt on other credit cards then your debt-to-limit ratio, which is calculated by dividing your aggregate credit card debt by your aggregate credit limits on open credit cards, will likely go up. This can cause your credit scores to go down. However, if you are not carrying debt on other credit cards or the credit limit on the newly closed card was modest enough then the account closure may not result in a change in your debt-to-limit ratio sufficient to result in a score reduction.

One of the differentiating factors of the VantageScore® models is their ability to calculate scores for more consumers, which includes those that are new to the credit market, are infrequent users of credit, or have two or fewer credit accounts.

The VantageScore® models are more likely to provide a score for consumers who are very new to credit and have less than 6 months of history. They also score those who had activity up to two years ago on at least one of the accounts in their file. Many traditional scores limit this review to those with at least 6 months of credit history, and who continue to keep their credit accounts active.

The credit score found in the credit report pulled by Clear Lake Bank & Trust Company at the time of loan application may be different than the credit score you see here.